Patryk
IT Specialist
IT Specialist
Technical IT Support
Patryk is a graduate of the Silesian University of Technology. He has completed two majors: engineering with the profile of Electronics and Telecommunications and a master's degree - Teleinformatics, with a specialisation in Cloud Technologies. As an electronics graduate, he has knowledge of hardware, and as a student of teleinformatics, he also has knowledge of software. During his internship, he was responsible for research and development work and wrote test plans, including: marine, surge, power failure. His responsibility was also to create repair and test reports. He continues his career path as an IT employee for a leading global automaker, dealing with IT technical support. Some of his many responsibilities include: end-user support, care for production equipment, equipment repair, IT system control, and network support.
Key Capabilities:
- Maintenance and repair of computer/production equipment.
- Problem identification and resolution.
- Configuring and Troubleshooting LAN and WAN Networks.
- Logging, tracking, and resolving user reports.
- Communication with users through various instant messaging tools.
- Ability to speak fluent English at C1 level and German at B1 level.
- Support for other team members.
- Knowledge of various ticket management systems.
- SEP authorisations up to 1kV.
- Knowledge of several programming languages: Java, Python, JavaScript, HTML.
[Get in touch](/content/get-in-touch/ "Get in touch"/index.html)
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